ServiceNow Implementation Specialist

Category: Development
Location: Portugal
Regime: Remote
Experience: Senior
Language: English Portuguese
Service: Consulting

Ref. AO2754

We are looking for a ServiceNow Implementation Specialist to join our team.

If you consider yourself a flexible and proactive person and want to face new professional challenges, send us your application! We look forward to being part of your growth and we will certainly build a successful future together!

Main responsibilities:

– Perform the necessary tasks to design develop configurations, and work on implementation and customizations on ServiceNow platform
– Create table and schema
– Common Integrations (LDAP, Single Sign-on, Multi-factor Authentication) setup
– Web Services and REST, Orchestration, Discovery Integrations
– Integration Implementation and troubleshooting experience with various 3rd party tool using different available interfaces provided by Service Now like web service, JDBC, Data sources etc
– Tuning performance of system
– Access high security setting
– Implementation approaches to meet requirements that preserve upgradability, scalability, and maintainability
– Implementation solutions that work in conjunction with baseline application functionality
– Selection of appropriate features and functions to meet business requirements
– Work on Primary application components (Script Includes, Business Rules, etc.)
– Understand and manage User Acceptance Testing (UAT) for cutover go-live preparation
– Participate in Gather and record technical requirements during a Workshop along with solution Architects/consultants
– Prepare go live preparation & checklist for implementation and upgrade projects. Hands on implementation based upon functional requirements
– Involve in ServiceNow upgrades along with help of development team

Technical skills:
– 4-6 years of deep development and implementation experience in Service Now ITSM and Non ITSM Applications
– Exposure to ServiceNow Advanced System Administration and ServiceNow Scripting in minimum of 2 ServiceNow deployment projects or maintaining ServiceNow instances
– Java
– Angular JS
– Jelly Scripting
– Bootstrap knowledge
– HTML and CSS
– JavaScript, JQuery
– DBMS Concepts
– ServiceNow ITSM modules (Incident, problem, Change, Knowledge, release, SLM, Reporting)
– ServiceNow Non ITSM Application(ITSM, ITBM, ITFM, HRMS , CSM, ITOM)
– ServiceNow Platform and Cloud architecture understanding
– Certifications: ServiceNow System Administration; ServiceNow Implementation Specialist; ITIL Foundation

Personal skills:
- Good communication skills
– Good interpersonal skills
– Good troubleshoot skills

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